What If I Have Lost Access to My Email Address?
Regaining a secure way to reach your account
Written By _flush_f0x_
Last updated About 1 hour ago
Your email address is a key part of your account: it is used for sign-in recovery, verification, and important notifications. If you can no longer access the inbox linked to your account, it is worth sorting out promptly. Here is what to do.
What to do
1. If you can, try to regain access to the old inbox first, through your email provider. That is often the quickest fix.
2. If the inbox is gone for good, contact our support team through the official Flush.io site and explain the situation.
3. Support will verify your identity before updating your email, since the email is a security anchor on your account.
4. Once your new email is set, verify it using the link sent to the new address.
Why identity checks apply
Because your email controls account recovery, changing it is handled carefully. Support will confirm you are the account holder before making the change. This protects you: it is the same step that stops anyone else changing your email.
Good to know
Act sooner rather than later. Updating your email while you can still log in is simpler than waiting until you are locked out.
Cannot log in either? If losing the inbox also means you cannot sign in, support can help you recover the account securely.
Keep your new address accessible. Choose an email you will keep long-term access to, so you stay covered for recovery and alerts.
Never share your password. Support will verify your identity through proper channels and will never need your password to help.
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