Can I Cancel My Withdrawal?

Yes. Every withdrawal goes through a short review before it is sent, and while it is still pending you can cancel it yourself: the funds simply return to your balance. Once it has been sent, it can no longer be cancelled. Here is how it works.

While your withdrawal is pending

After you request a withdrawal, it moves through a few stages before it leaves: it is received, reviewed (standard on every withdrawal, usually under 5 minutes), then sent. While it is still at the received or review stage, it can be cancelled.

You can see this straight after requesting, and the Withdraw tab in the Cashier shows a "Pending withdrawal, Check status" entry so you can reopen it any time.

How to cancel a pending withdrawal

1.  Open your Transactions page, where your withdrawals and deposits are listed.

2.  Find the withdrawal marked Pending, and select Cancel next to it.

3.  Confirm on the Cancel this withdrawal? prompt. The amount is returned to your wallet balance.

4.  The withdrawal then shows as Cancelled in your transactions.

Good to know

Cancelling returns your funds. The amount goes straight back to your wallet balance, ready to use or to withdraw again.

Cancelling itself cannot be undone. As the prompt notes, once you cancel you cannot un-cancel it; simply request a new withdrawal if you change your mind.

If there is a Cancel button, it is still cancellable. If the pending withdrawal shows a Cancel option, you can still stop it. If that option is gone, it has already been sent.

Check before you request, too. Double-checking the address, network and amount before you confirm a withdrawal avoids needing to cancel at all.