Can I Cancel a Self-Exclusion?

The short answer is no: once a self-exclusion is in place, it is designed to stay until the period you chose comes to an end. That is intentional, and it is exactly what makes self-exclusion an effective protection.

Why it cannot be lifted early

When you self-exclude, you are making a decision to protect yourself for a set time. If that could be undone in a difficult moment, it would not offer real protection. For that reason, a self-exclusion generally cannot be shortened or cancelled before it ends. While it is active, gameplay and deposits stay blocked, though you can still withdraw your balance.

What happens when it ends

It lifts automatically. When the period you chose is over, your account returns to normal without you needing to do anything.

Questions? If you are unsure about your exclusion, contact our support team through the official site; they can explain how long is left and what happens next.

Support is here if you need it. If gambling is not feeling fun, or you would like to talk to someone, our guide on where to get problem gambling help lists organisations that can support you, and our team is always ready to help.